We aim to provide you the customer with what you need – simply, quickly and within your budget It is your choice an expense item if you rent, a one off payment for perpetual licence if you buy.
Consultancy & Design
Let us in at the start of your project to help you with the design and positioning of your product. We can then take you through the specification stages and finally build and deliver the finished product.
Software Development
Whether it be a new product and upgrade or complete revamp we will take you through the process in an easy and intelligible manner with full costing and delivery cycle information at all times.
We are supplied to suit the size and scope of your business today and to grow with you in the future. Solutions range from a stand-alone single-user system on a laptop, to multiple users in locations across the country networked to a managed service and many options in-between.
Product Support
Within your single monthly fee you are covered for comprehensive support:
• Manned Call Centre (Telephone, Email and Fax)
• Secure remote support, diagnosis and resolution
• on-site support For an additional charge we can offer remote and onsite hardware and software support, setting
Service Level Agreements tailored to your individual needs, acting as your single point of contact.
Nick Lee, Broadland Travel "They do what they say they will, and when they say it will happen. We'd be lost without them" .
Product Maintenance / Upgrades
We regularly maintain and upgrade our products Within your single monthly fee you are covered for:
• automatic and manual service pack releases
• automatic and manual application upgrades You can upgrade your subscribed application at anytime from additional modules to a new package at a reduced cost
Product Installation / Training
Professional installation and user familiarisation are only the start, we also offer, user to administrator on site training for all our products. Within your single monthly fee you are covered for:
• Product installation – new, maintenance and upgrades
• User familiarisation – for groups of 1 to 5 users At an additional cost we also offer administrator and power user on site training.